Privacy Policy

Last updated: July 14, 2026 · In compliance with Brazil's General Data Protection Law (Law No. 13.709/2018, LGPD)

This Privacy Policy describes how MC²X Moving & Storage, headquartered in São Paulo/SP, Brazil, collects, uses, stores and protects the personal data of visitors and customers. By using our website and our service channels, you agree to the practices described here.

1. What data we collect

We collect only the data needed to serve you and to prepare moving and storage quotes:

• Data you provide: name, phone/WhatsApp, email, origin and destination city, planned date, type of move and any other information sent through the form or the contact channels.
• Browsing data: technical information such as IP address, device and browser type, and pages visited, collected through cookies and analytics tools (when enabled).

2. What we use your data for (purpose)

• Prepare and send quotes and proposals;
• Get in touch and provide support about your move or storage;
• Carry out and follow up on the contracted services;
• Comply with legal, contractual and regulatory obligations;
• Improve our website, communication and customer experience.

3. Legal basis for processing

The processing of your data is based on the grounds of the LGPD, in particular: the data subject's consent, performance of a contract or of preliminary procedures, compliance with a legal obligation and legitimate interest, always respecting your rights and freedoms.

4. Data sharing

MC²X does not sell your personal data. We may share it only when necessary with: partners and providers that support the moving operation (e.g., transport, storage, international agents), technology vendors, and public authorities when required by law. In all cases, we require confidentiality and security.

5. Cookies

Our website may use cookies for functionality, traffic analysis and improving the experience. You can manage or disable cookies in your browser settings. Some features may be affected if they are disabled.

6. Your rights as a data subject

Under the LGPD, you may, at any time, request:

• Confirmation that processing exists and access to your data;
• Correction of incomplete, inaccurate or outdated data;
• Anonymization, blocking or deletion of unnecessary data;
• Portability and information about sharing;
• Withdrawal of consent and deletion of data processed on that basis.

7. Security

We adopt reasonable technical and administrative measures to protect your data against unauthorized access, loss, alteration or improper disclosure. No system is 100% infallible, but we work continuously to keep information secure.

8. Retention

We keep your data only for as long as necessary to fulfill the described purposes and the applicable legal obligations. After that period, the data is securely deleted or anonymized.

10. Changes to this Policy

This Policy may be updated periodically. The current version will always be available on this page, with the date of the last update shown at the top.