Moving concierge: the red tape is on us
The hard part of a move is almost never carrying the sofa. It is the authorisation the building asks for, the lift that has to be booked, the time window the building allows and the electricity nobody remembered to transfer. An MC²X consultant takes that list on and follows every step closely, so moving day is just moving day.
Free and with no obligation · we serve the whole of Greater São Paulo
What the concierge takes off your plate
Four fronts that usually eat more time than the move itself:
Building and lift
We deal with the management at both origin and destination, book the service lift in the right slot and submit the documentation reception requires.
Electricity, gas, water and internet
We build the transfer and activation schedule with the notice each provider requires, and remind you on the right day for each request.
Booking installations
Internet, air conditioning, TV, fitted furniture assembly. We sequence them so there are never two technicians at the same time or a wasted wait.
Inspections and change of address
We attend the move-in and move-out inspections with the letting agent, and organise the list of where your address needs updating.
What almost every building in São Paulo requires
This is the list that usually catches people out the day before. If you are doing it yourself, start here:
If any one of these is not sorted, reception can turn the truck away. And the crew is paid for the day, whether they are working or standing on the pavement.
How it works
We map the rules of both addresses
Still at the survey stage, we contact the management at origin and destination to learn exactly what each building requires.
You get a plan with dates
A clear timeline: what has to be done, by whom and by when. Without you having to work out the order of things on your own.
We do our part and remind you of yours
We handle the paperwork, the booking and the scheduling. For whatever only you can sign, we give you notice in advance and on the right day.
Confirmation the day before
One day ahead, we reconfirm the lift, the time slot and clearance at reception in both buildings. It is the check that prevents 90% of surprises.
What is on us and what only you can do
Transparency so you do not count on something we cannot take on:
MC²X takes on
- Contact and negotiation with the building management
- Booking the lift and the time window
- Documentation for the moving company and crew
- The timeline for everything, with deadlines and reminders
- Booking technicians and installers
- Reconfirming everything the day before
Only the account holder can
- Transfer or activate electricity, water, gas and internet accounts
- Sign contracts and terms with the letting agent
- Update the address with banks and public bodies
- Authorise payments and building fees
Utility providers and public bodies require the details and confirmation of whoever signs the bill. What we remove is the risk of you remembering too late: we tell you exactly when each request has to be made.
Who runs the concierge: an MC²X consultant, from start to finish
The concierge is not a system, a form or a messaging bot. It is the direct support of a consultant on our team, who advises you throughout your move: they understand your case, deal with the building managers, build the schedule and check, step by step, that everything is going as agreed.
100% human contact. You always deal with the same person, who already knows your building, your deadline and what has already been sorted, instead of starting the explanation over at every contact.
On an office move, the concierge is worth even more
Commercial buildings have stricter rules than residential ones: out-of-hours windows, prior registration of the entire crew, insurance required by the building manager, loading dock use and a goods lift with a booked slot. Coordinating that in advance is what separates a corporate move that happens overnight on a Sunday, with the office working on Monday, from one that runs late and stops the company for days.
Frequently asked questions
What does a moving concierge do?
Who handles this? Is it automated?
Why is the building authorisation so important?
Do you transfer the electricity and internet accounts in my name?
Does the concierge work for office moves?
Is the concierge charged separately?
Want to arrive with no red tape pending?
Tell us where you are leaving from and where you are going. We map both buildings' requirements and come back with a plan and dates, alongside the quote, within 1 hour.